STORE POLICY
Customer Care
At EleganZ, your satisfaction is our priority. We're here to help you with any questions, concerns, or feedback you may have.
Whether you need help with sizing, tracking an order, returns, or anything else- our team is just a message away.
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You can get in touch with Email, Phone/WhatsApp Instagram DM. We aim to respond to all inquiries within 24-48 hours.
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Need Help Fast?
Check our FAQ Page for quick answers to common questions.
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We appreciate your trust and thank you for choosing EleganZ.
Privacy & Safety
Your privacy and safety are important to us. At EleganZ, we are committed to protecting your personal information and ensuring a secure shopping experience.
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Information Collection
We collect personal information such as your name, email, phone number, shipping address, and payment details only when you place an order or contact us.
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Use of Information
Your information is used solely to: Process and deliver your orders, communicate orders updates, improve your shopping experience, respond to your inquiries.
We do not sell, trade, or share your information with any third parties except those directly involved in order fulfillment (e.g., courier services, payment processors).